How to Sell and Issue Gift Cards
This guide shows the gift card product customers buy, how to issue a gift card to a customer without emailing it, and how to deactivate a gift card.
- In your Shopify admin, click Products.
- Open your gift card product. Customers buy it like any other product.
- Its variants set the amounts customers can choose, here $25, $50 and $100.
- To issue a gift card yourself, click Gift cards, then Create gift card.
- Enter the Initial value, such as 25.00.
- Under Customer, search for and pick the customer.
- Leave Send gift card now unticked if you don't want to email it yet.
- Click Save.
- The new gift card shows its code and balance. You can send it to the customer later.
- To stop a gift card from being used, click Deactivate and confirm.
- The card now shows as Deactivated. This can't be undone.